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// 01nOpsCompute Copilot for EKSKubernetes cost UX case study2023–26Web app4 min read

70%lower EKS bills

I designed how engineering teams switch on nOps’ automatic cost savings for their cloud servers, and how they see what it saves.

EKS Insights: efficiency scores, cost breakdown and scores over time
Container efficiency score: 42, moderate, $2,117.82 opportunityScore card · 255×245
D2 · Efficiency scores
70%
lower EKS bills

At most · nOps press release · Oct 2025

$2B
a year of AWS spendReach

nOps press release · Oct 2025

500+
companies on nOpsReach

nOps press release · Oct 2025

Role
Senior Product Designer
Timeline
2023 – Jan 2026
Scale
Engineering and finance teams
Team
  • Me
  • VP Eng
  • Engineering
  • FinOps
  • Solutions
Hands-on
Every EKS screen, from the early stages: setup, dashboards, scores, rightsizing and the summary page
Partnered with
The VP of Engineering, the engineers, and nOps’ cost and cloud experts

NDA · Customer names stay private, and the figures on the screens are changed. Every number in the text is published.

// 01 Context

Cloud bills hide the waste

nOps helps companies spend less on Amazon Web Services (AWS). It is paid a share of what it saves them, and more than 500 companies use it.

Many run their software on Kubernetes, which shares a pool of servers between many apps. The bill shows the servers, not which app or team used them, so waste is easy to miss. Compute Copilot for EKS (Amazon’s Kubernetes service) cuts that waste automatically. I designed it from the early stages.

Primer · Kubernetes in one minute[ + ]

Think of rented buses (servers) carrying passengers (apps). You pay for every bus while it drives, full or not.

Compute Copilot keeps the fleet small and cheap on its own: it fills the buses, uses discounts the company already paid for, and switches to cheaper spare buses when that’s safe.

// 02 Problem

Teams couldn’t see where the money went, so nobody fixed it

Finding waste meant matching the bill to the servers by hand, and fixing it meant changing live systems by hand. Most teams never got to it. Even nOps’ own first EKS page (2024) showed totals, not what to fix first.

19%
of teams could see their Kubernetes costs clearly

CNCF survey · 2023

65%
of apps use less than half of what they reserve

Datadog · 2023

78%
of the EKS spend nOps studied was wasted

nOps study · 2024

  1. 01

    Get the bill

  2. 02

    Find the waste

    No cost per app or team

  3. 03

    Fix it

    Risky manual changes

  4. 04

    Keep it fixed

    Waste creeps back

Fig. 01The old path, from nOps’ posts and customer stories.
Success meant
Teams switch it on, keep it on, and see the saving on their own bill.
Constraints
Live systems: every change had to be safe and easy to undo.

// 03 Turning point

Automation wasn’t the hard part. Trust was.

The principle

“Show the savings first, then ask for the switch”

Engineers were scared to let software change a live system they couldn’t see inside. So the product had to show its work: where every dollar goes, a score for every cluster, and a one-click undo for every rightsizing change.

// 04 Decisions

Three calls that made it trustworthy

D1

How does a team get from sign-up to savings?

A guided setup, with an expert on callover Self-serve only

A short checklist experts finish alone, with a nOps expert on a call for teams that want one.

Gave up
Help for newcomers depends on people’s calendars.
What happened
Experts mostly set it up alone; newer teams asked for a person.
# Setup · cluster checklist1600 × 1599
A guided setup, with an expert on call, as shipped
  1. 01One command to copy and run
  2. 02A test that says it’s connected
  3. 03Node pools imported in one click
D2

How do you show waste so a team acts on it?

Three scoresover Raw numbers

Three simple scores for every cluster (price, container and node), each with the money at stake and the next step to take.

Gave up
Every score needs its breakdown one click away.
What happened
The scores replaced the numbers-only page in March 2025.

Layers · EKS Insights

The new page in its layers, from one score down to each cluster’s cost. Pick a layer to enlarge it.

D3

Should nOps’ fee sit next to the savings?

Fee beside every savingover Fee on the invoice only

Every saving shows nOps’ fee beside it, so customers always see what they keep. A team decision; I designed how it reads.

Gave up
The headline number is smaller.
What happened
nOps’ rule since 2023. My 2025 summary page puts the fee beside every saving.
# Summary · savings and fee2560 × 1600
Fee beside every saving, as shipped
  1. 01nOps’ fee beside the saving
  2. 02What the customer keeps

What shipped6 parts

  • 01Guided setup
  • 02Savings dashboards
  • 03Cost per app and team
  • 04Scores with next steps
  • 05Rightsizing with undo
  • 06Fee beside every saving

// 05 Shipped

A setup experts finish alone, and a dashboard that shows the money

Connecting a cluster became a short checklist. The dashboard shows where each cluster’s money goes and what to fix next, and every rightsizing change can be undone in one click.

Three scores, each with its savingThree scores, each with its saving
Fig. 02The product in motion, with the figures changed.
nOps / EKS Insights100%
Setup · checklist
Compute Copilot for EKS: Setup · checklist
Insights · scores
Compute Copilot for EKS: Insights · scores
Nodes · change history
Compute Copilot for EKS: Nodes · change history
Rightsizing · by app
Compute Copilot for EKS: Rightsizing · by app
Savings · with the fee
Compute Copilot for EKS: Savings · with the fee
Cluster · savings
Compute Copilot for EKS: Cluster · savings
CPU usage · waste
Compute Copilot for EKS: CPU usage · waste
Pick a frame · drag to pan
Fig. 03The shipped screens as they sit in my design file. Pick a frame, or let the tour run.

// 06 Impact

Up to 70% off EKS bills

70%
lower EKS bills

At most · nOps press release · Oct 2025

$2B
a year of AWS spendReach

nOps press release · Oct 2025

500+
companies on nOpsReach

nOps press release · Oct 2025

  1. Jun 2023First version, as nKS
  2. Nov 2023Compute Copilot for EKS
  3. Jul 2024Cluster dashboards
  4. Sep 2024Fee beside every saving
  5. Nov 2024Per-app cost view
  6. Mar 2025Scores, one-click undo
  7. May 2025Whole-cluster rightsizing
  8. Jul 2025One-line install
Fig. 04What shipped when, from nOps’ release posts.

nOps says Compute Copilot cuts EKS bills by up to 70%. The savings belong to the whole team; my part was making the automation clear and safe enough to switch on.

Source · nOps press release, Oct 2025.

// 07 Reflection

What I learned

  1. 01Undo makes people brave. Once every rightsizing change could be reversed in one click, teams let the automation do more.
  2. 02Asking teams to install our software cost trust. I’d show the savings from their bill first, then ask.
  3. 03I’d build what our experts said on calls into the setup screens, so the call becomes optional.

“Show the money, then ask for the switch.”

// 08 Credits

Credits: the people who made it with me

  • VP of Engineering
  • The engineering team
  • nOps’ FinOps experts
  • nOps’ cloud solutions experts

Customer names stay private, and the figures on the screens are changed. Every number in the text is published.

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